Terms & Conditions

1. Services Provided

P&P Cleaning Solutions offers residential and commercial cleaning services, including but not limited to:

• Pressure Washing
• Soft Washing (Roof & Exterior)
• Window Cleaning
• Gutter Cleaning
• Interior Cleaning Services

All services are performed with professional-grade equipment and industry-standard practices.

2. Estimates & Pricing

• All quotes are based on the information provided at the time of booking.
• Final pricing may vary if the condition, size, or scope differs from the original estimate.
• Additional services requested on-site may result in added charges.

3. Scheduling & Appointments

• Appointments are scheduled based on availability.
• We may reschedule due to weather conditions, safety concerns, or unforeseen circumstances.
• Customers will be notified promptly of any schedule changes.

4. Cancellations & Rescheduling

• We request at least 24 hours notice for cancellations or rescheduling.
• Late cancellations may be subject to a cancellation fee.
• No-shows may be charged a service fee.

5. Payments

• Payment is due upon completion of service unless otherwise agreed in writing.
• We accept [Insert Payment Methods].
• Late payments may incur additional fees.

6. Satisfaction Guarantee

Your satisfaction matters to us. If you are not satisfied with your service, please notify us within 24–48 hours and we will make reasonable efforts to address your concerns.

7. Property Conditions & Liability

• Customers must provide safe and reasonable access to the service area.
• P&P Cleaning Solutions is not responsible for pre-existing damage.
• We are not liable for damage caused by improperly installed surfaces, loose siding, loose shingles, aged seals, or unstable fixtures.
• Pressure washing and soft washing may reveal damage that was not visible before cleaning.

8. Weather Policy

Exterior services are weather-dependent and may be delayed or rescheduled due to rain, storms, wind, or unsafe working conditions.

9. SMS & Communication

By providing your phone number, you agree to receive text messages from P&P Cleaning Solutions regarding:

• Appointment reminders
• Service updates
• Promotional offers

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

10. Privacy Policy

We respect your privacy. Customer information is used only for service delivery, communication, and internal business operations. We do not sell or share your personal information with third parties for marketing purposes.

11. Refund Policy

Refunds are not guaranteed once services are completed. Any issues must be reported within 24–48 hours for review and resolution.

12. Changes to Terms

P&P Cleaning Solutions reserves the right to update these Terms & Conditions at any time. Any updates will be posted on this page.